Return Policy:
At LaxmiJee Textile, we take pride in delivering high-quality products and ensuring your satisfaction with every purchase. We understand that sometimes you may need to return or exchange an item, and we want to make this process as smooth and hassle-free as possible. Please read our return policy carefully to understand the guidelines and procedures.
Eligibility for Returns/Exchanges:
Items must be unused, unworn, and in their original condition with all tags and packaging intact.
The return/exchange request should be made within [5] days from the date of delivery.
Non-Returnable Items:
Certain items are non-returnable, including but not limited to:
Custom-made or personalized products.
Clearance or sale items (unless they are damaged or defective).
Items without their original tags and packaging.
Damaged or Defective Items:
If you receive a damaged or defective product, please contact our customer support team immediately. We will arrange for a replacement or provide a full refund, as per your preference, after inspecting the item.
Return/Exchange Process:
To initiate a return or exchange, please follow these steps:
Contact our customer support team via email ( info@laxmijee.com ) or phone (74900 90044).
Provide your order details, reason for the return/exchange, and any relevant information or images of the product if it's damaged/defective.
Our team will review your request and provide you with further instructions on how to proceed.
Shipping and Return Costs:
If the return/exchange is due to our error or a damaged/defective item, we will bear the shipping costs.
If you wish to return or exchange the item for personal reasons, you will be responsible for the shipping costs.
Refund/Exchange Processing:
Once we receive the returned item and inspect it, we will process your refund or exchange within 14 business days.
Refunds will be issued using the original payment method.
Exchanges will be processed, and the replacement item will be shipped to you promptly.
Cancellation Policy:
If you wish to cancel an order, please contact us as soon as possible. Cancellation is subject to the order's processing status. Once an order is dispatched, it cannot be canceled, and you will need to initiate a return.
Customer Satisfaction:
We strive to provide exceptional customer service and address any concerns you may have. If you have any questions or need assistance, don't hesitate to reach out to our customer support team.
Please note that this return policy is subject to change without prior notice. We recommend reviewing this page before making a purchase. Your satisfaction is our top priority, and we look forward to serving you with the finest textile products and services.
Thank you for choosing Laxmijee Textile!
Company Name: Laxmijee Textile
Address: V-3138, 2nd Floor, Surat Textile Market, Ring Road, Surat-395002.
Contact Information:
Email: returns@laxmijee.com
Phone: 74900 90044/91665 30006